Employment

Thank you for your interest in WCTS. Be a part of a team that provides fantastic service to all their customers. To apply for any positions available, please follow the instructions that are provided with the posting.

Vancouver

Great Entry-level Position

We are currently seeking a reliable and customer-focused Receptionist/Customer Service Representative to join our team in our Downtown Vancouver office. This is an excellent entry-level opportunity for someone looking to build a career in a professional office environment. No prior office experience is necessary—we will provide full training to the right candidate.

West Coast Title Search Ltd. is a trusted Registry Services provider to lawyers and law firms, with a proud history dating back to 1969. With offices in Vancouver, New Westminster, and Victoria, and a team of over 60 professionals, we are dedicated to delivering accurate, timely, and professional services to our clients across British Columbia.

We are currently seeking a reliable and customer-focused Receptionist/Customer Service Representative to join our team in our Downtown Vancouver office. This is an excellent entry-level opportunity for someone looking to build a career in a professional office environment. No prior office experience is necessary—we will provide full training to the right candidate.

Key Responsibilities:
  • Answer incoming phone calls and provide exceptional customer service in a professional and courteous manner
  • Greet and assist walk-in clients and visitors
  • Monitor and respond to multiple shared email inboxes
  • Coordinate incoming/outgoing courier deliveries and in house messenger services, maintaining up to date records and logs
  • Prepare and organize documents for filing at court registries and online platforms
  • Maintain accurate case updates and assist with basic billing tasks
  • Support interdepartmental workflow by tracking the movement of documents and requests
  • Assisting staff and Management: Supporting other team members with administrative tasks as needed
  • General administrative support, supply purchasing and monitor equipment maintenance
  • Perform various other duties as assigned
  • Maintaining and ensuring messenger schedules and run schedules are updated and accurate
Qualifications:
  • Excellent verbal and written communication skills
  • Strong organizational and time management abilities
  • Demonstrated customer service skills with a positive, can-do attitude
  • Comfortable working independently and as part of a team
  • Proficient with basic computer applications (email, document management, word, adobe and online systems)
  • Ability to multitask and prioritize effectively in a fast-paced environment
  • Enjoys walking and is comfortable traveling on foot between nearby offices and court registries
  • Valid BC Driver’s License is an asset
Work Schedule:
  • Monday to Friday, 9:00 AM – 5:00 PM
  • This is an in-office position based in Downtown Vancouver
If you are eager to learn, thrive in a professional environment, and are committed to providing outstanding service, we encourage you to apply. Please submit your resume for consideration.

To Apply:
Submit your resume in pdf format to hr@wcts.com
Receptionist/Customer Service Representative