Thank you for your interest in WCTS. Be a part of a team that provides fantastic service to all their customers. To apply for any positions available, please follow the instructions that are provided with the posting.
Vancouver
We are currently seeking a reliable and customer-focused Receptionist/Customer Service Representative to join our team in our Downtown Vancouver office. This is an excellent entry-level opportunity for someone looking to build a career in a professional office environment. No prior office experience is necessary—we will provide full training to the right candidate.
West Coast Title Search Ltd. is a trusted Registry Services provider to lawyers and law firms, with a proud history dating back to 1969. With offices in Vancouver, New Westminster, and Victoria, and a team of over 60 professionals, we are dedicated to delivering accurate, timely, and professional services to our clients across British Columbia.
We are currently seeking a reliable and customer-focused Receptionist/Customer Service Representative to join our team in our Downtown Vancouver office. This is an excellent entry-level opportunity for someone looking to build a career in a professional office environment. No prior office experience is necessary—we will provide full training to the right candidate.
Key Responsibilities:
- Answer incoming phone calls and provide exceptional customer service in a professional and courteous manner
- Greet and assist walk-in clients and visitors
- Monitor and respond to multiple shared email inboxes
- Coordinate incoming/outgoing courier deliveries and in house messenger services, maintaining up to date records and logs
- Prepare and organize documents for filing at court registries and online platforms
- Maintain accurate case updates and assist with basic billing tasks
- Support interdepartmental workflow by tracking the movement of documents and requests
- Assisting staff and Management: Supporting other team members with administrative tasks as needed
- General administrative support, supply purchasing and monitor equipment maintenance
- Perform various other duties as assigned
- Maintaining and ensuring messenger schedules and run schedules are updated and accurate
Qualifications:
- Excellent verbal and written communication skills
- Strong organizational and time management abilities
- Demonstrated customer service skills with a positive, can-do attitude
- Comfortable working independently and as part of a team
- Proficient with basic computer applications (email, document management, word, adobe and online systems)
- Ability to multitask and prioritize effectively in a fast-paced environment
- Enjoys walking and is comfortable traveling on foot between nearby offices and court registries
- Valid BC Driver’s License is an asset
Work Schedule:
- Monday to Friday, 9:00 AM – 5:00 PM
- This is an in-office position based in Downtown Vancouver
If you are eager to learn, thrive in a professional environment, and are committed to providing outstanding service, we encourage you to apply. Please submit your resume for consideration.
To Apply:
Submit your resume in pdf format to hr@wcts.com
To Apply:
Submit your resume in pdf format to hr@wcts.com
Receptionist/Customer Service Representative